We’re Here to Help
Questions about an order, selling on Maasai Marketplace, shipping or partnerships? Reach our team in Narok and we will be glad to assist.
Visit Maasai Marketplace
Ruge Plaza, Ground Floor
Narok Town, Kenya
Visit during customer-support hours for buyer, vendor and partnership assistance.
Call or Email Us
Customer Support Hours
Monday–Saturday
8:00 a.m.–6:00 p.m. EAT
Sundays and public holidays: Closed
WhatsApp Support
Chat with our team for quick buyer and vendor assistance.
Chat on WhatsAppVendor Support
For registration, product listings, verification and seller-account support:
Order Support
When contacting us about an order, include your order number and the email or telephone number used at checkout.
Send Us a Message
Complete the form and our support team will respond during business hours.